Jacksonville Auto Repair

Five years ago I bought a 2007 Mercedes GL 450 with 80,000 miles on it here. I drove that car all the way up until 2023 ran perfect always had it serviced to Brightway had 207,000 miles on it when I got in an accident and it was totaled out. Two weeks ago I bought another car from Brightway the exact same car but a 2015, Mercedes GL 450. I absolutely love it. They sell great cars that are mechanically sound and will last forever. I will never buy a car anywhere else.

I have taken 1 mercedes and 2 Lexus' to Brightway Service and have been very pleased with all of the work they've done on our cars. It is really difficult to find a mechanic or car repair shop that is trustworthy, honest and have competitive pricing. They are all of the above and more... I've always taken my cars to the Mercedes & Lexus dealership until I found Brightway. Now, I wouldn't take my cars anywhere else. I am so comfortable leaving my car in their care. They're professional, very knowledgeable and and take care of you like family. They do an excellent job explaining what they've found and what needs to be done. I've actually learned a lot about my car since going to them. Eric and Joe are the best. No need to think about it, take your car in today. They're the best repair shop and the staff is wonderful, honest and trustworthy!

Great customer service, reasonable prices and excellent work completed on my vehicle

Eric is an absolute pleasure to work with completely professional and honest love their work. They did a fantastic job and communicated with me. The entire process of what was wrong with my car. What the full pricing was going to be and the fact that it was using genuine new part. I really appreciate business like this and it’s so nice to find a great service center to be able to do work on your car in these days. Definitely the only shop in Jacksonville that you can trust for their honest professionalism.

Great service an they will work with you if need be

Pretty solid place! The guys in there are hard working mechanics.

I can’t say enough about them. I bought my 2007 Mercedes GL450 from them 2.5 yrs ago w 90,000 milesI have used them for all my service and recently to replace my starter. My car now has 188,000. Still runs perfect! The cars are clean and having an ACE certified mechanic who does a deep computer scan and makes sure cars are mechanically sound prior to being sold is key! I am very happy w my purchase and service and highly recommend Brightway auto sales and service!

I walked in with brake issues, identified and fixed issue within an hour. Very professional and trustworthy group of people. They will take care of you for a reasonable price.

I had 2 motor mounts installed on a 2016 BMW. They really worked with me on scheduling my repairs even when I had to cancel the first time. The labor there is definitely cheaper than what BMW was asking. Couldn't ask for a better repair shop.